Technology has made it possible to apply a new management philosophy. Leaders can let go and still be in control. They can involve key people without losing momentum. Companies can consistently measure organizational capability over time, and accurately benchmark 'soft' management areas, and a virtual CEO office really does work. Founded on three key insights (the operating arena; managing by pull and push; and the web-based dialogue centre), Beyond Control offers a revolutionary model for shifting the management focus from structured control to guided interaction. Using this approach companies can build a participative operating system that creates space for managers to excel, and avoids the unpleasant surprises that can lead to corporate scandals.
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ABOUT THE AUTHORS
FRED LACHOTZKI (RIGHT) has thirty years of experience as manager, president and nonexecutive director in E e, the USA and the Far East. As a Professor of business policy at Nyenrode University, he has been teaching strategy formulation and execution for many years. He has served or is serving on a number of boards in an executive as well as a non-executive capacity, both nationally and internationally.
ROBERT NOTEBOOM is an independent strategy consultant, prior to which he was Associate Director Customer Value Management at PricewaterhouseCoopers. He is also lecturer for e-Business Strategy at Nyenrode University, the Netherlands.
Both authors have been involved in initiatives to help global companies focus their alignment via 'digital dialogue'. Since its founding in 1998, MeyerMonitor, a management consulting company dedicated to improving organizational effectiveness, has applied the models and methodol gies on which this book is based in various projects, serving many large multinational companies and generating a wealth of positive research data.
"I a m quite familiar with the work that MeyerMonitor does for several large corporations, which has served as a laboratory for the tools presented here. The book has an extraordinary story to tell use the Internet to run an ongoing dialogue between CEO and employees? That's radical thinking. Before the digital revolution it would have been impossible. It's still impossible to chief executives with a command-and-control mindset. But in an age when transparency has suddenly taken on bottom-line importance, CEOs that have the courage to manage with tools like these may find that they have results to justify their openness."
JOHN A. DEIGHTON, PROFESSOR, HARVARD BUSINESS SCHOOL
"Highly innovative and globally validated. Practically proven in a number of high level CEO and CXO situations. Not only theory: it really works. Improves alignment of strategy with execution if seriously applied. An important book."
PETER J. KORSTEN, PARTNER AND VICE PRESIDENT, IBM CORPORATION
"I found the book Beyond Control fascinating, describing so well what is in my view absolutely required in today's management of large, complex organizations that operate on a global scale. It will transform the way CEO's see their role. It will also create a huge debate, from boardroom to academic world."
BEN VERWAAYEN, CEO BRITISH TELECOM
"A well written book that illustrates so clearly that intensive dialogue is such a better guarantee for success than the 'ivory tower' that CEO's so easily put themselves into."
THONY RUYS, CHAIRMAN EXECUTIVE BOARD, HEINEKEN NV
"I am quite familiar with the work that MeyerMonitor does for several large corporations, which has served as a laboratory for the tools presented here. The book has an extraordinary story to tell - use the Internet to run an ongoing dialogue between CEO and employees? That s radical thinking. Before the digital revolution it would have been impossible. It s still impossible to chief executives with a command-and-control mindset. But in an age when transparency has suddenly taken on bottom-line importance, CEOs that have the courage to manage with tools like these may find that they have results to justify their openness." John A. Deighton, Professor Harvard Business School
"Highly innovative and globally validated. Practically proven in a number of high level CEO and CXO situations, not only theory: it really works. Would improve alignment of strategy with execution in large enterprises if seriously applied. Could be an important book." Peter J.S. Korsten, Executive director EMEA, IBM Institute for Business Value, Partner Strategy & Change
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