Handbook of Usability Testing: How to Plan, Design, and Conduct Effective Tests - Softcover

Rubin, Jeffrey; Chisnell, Dana

Softcover

ISBN 10: 0470185481 ISBN 13: 9780470185483

Verlag: Wiley, 2008

Inhaltsangabe

Handbook of usability testing editado por Wiley-Blackwell

Über diesen Titel

Reseña del editor:

Whether it's software, a cell phone, or a refrigerator, your customer wants no, expects your product to be easy to use. This fully revised handbook provides clear, step-by-step guidelines to help you test your product for usability. Completely updated with current industry best practices, it can give you that all-important marketplace advantage: products that perform the way users expect. You'll learn to recognize factors that limit usability, decide where testing should occur, set up a test plan to assess goals for your product's usability, and more.

Contraportada:

Is your product user-friendly? Take these steps to find out

Whether it's software, technical documentation, a cell phone, or a refrigerator, your customer wants — no, expects — your product to be easy to use. This fully revised handbook, a leading resource since 1994, provides clear, step-by-step guidelines to help you test your product for usability. Completely updated with current industry best practices and more varied examples, it can give you that all-important marketplace advantage: products that perform the way users expect.

• Learn to recognize factors that limit usability
• Decide whether testing should occur in a lab setting or at the site where the product is used
• Set up a test plan to assess goals for your product's usability
• Choose and train effective test moderators
• Decide on the best way to collect and review data
• Report the results and make recommendations
• Learn user-centered design principles and practices — the context for usability testing
• Reap the benefits of templates, tables, models, case studies, and other tools of the trade

Über diese Auflage

• Verlag: Wiley
• Erscheinungsdatum: 2008
• ISBN 10: 0470185481
• ISBN 13: 9780470185483
• Einband: Tapa blanda
• Auflage: 2
• Anzahl der Seiten: 384