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Handbook of usability testing editado por Wiley-Blackwell
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Whether it's software, a cell phone, or a refrigerator, your customer wants no, expects your product to be easy to use. This fully revised handbook provides clear, step-by-step guidelines to help you test your product for usability. Completely updated with current industry best practices, it can give you that all-important marketplace advantage: products that perform the way users expect. You'll learn to recognize factors that limit usability, decide where testing should occur, set up a test plan to assess goals for your product's usability, and more.
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Is your product user-friendly? Take these steps to find out
Whether it's software, technical documentation, a cell phone, or a refrigerator, your customer wants — no, expects — your product to be easy to use. This fully revised handbook, a leading resource since 1994, provides clear, step-by-step guidelines to help you test your product for usability. Completely updated with current industry best practices and more varied examples, it can give you that all-important marketplace advantage: products that perform the way users expect.
- Learn to recognize factors that limit usability
- Decide whether testing should occur in a lab setting or at the site where the product is used
- Set up a test plan to assess goals for your product's usability
- Choose and train effective test moderators
- Decide on the best way to collect and review data
- Report the results and make recommendations
- Learn user-centered design principles and practices — the context for usability testing
- Reap the benefits of templates, tables, models, case studies, and other tools of the trade
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- VerlagWiley
- Erscheinungsdatum2008
- ISBN 10 0470185481
- ISBN 13 9780470185483
- EinbandTapa blanda
- SpracheEnglisch
- Auflage2
- Anzahl der Seiten384
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Wiley & Sons, Incorporated, John, 2008
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Handbook of Usability Testing : How to Plan, Design, and Conduct Effective Tests
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Wiley & Sons, Incorporated, John, 2008
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ISBN 13: 9780470185483
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