All For One: 10 Strategies for Building Trusted Client Partnerships - Hardcover

Sobel

Hardcover

ISBN 10: 0470380284 ISBN 13: 9780470380284

Verlag: Wiley, 2009

Inhaltsangabe

Book by Sobel Andrew

Über diesen Titel

Críticas

All for One is thought provoking and actionable, making it a valuable roadmap for building trust and mutual benefit between clients and advisors. ?Ralph W. Shrader, Chairman and Chief Executive Officer, Booz Allen Hamilton In All for One, Andrew Sobel takes an important, further step in defining great client relationships by eloquently describing how to build trusted partnerships. ?Sir Winfried Bischoff, Chairman, Citigroup All for One is a goldmine of best practices. Five years? scrutiny of 50 major service-based relationships?combined with the author?s deep expertise on what makes service firms successful?make Andrew Sobel?s guidance accessible, credible, and invaluable. ?Edward E. Nusbaum, Chief Executive Officer, Grant Thornton LLP

Reseña del editor

Corporate clients are demanding more value from their external advisors, and consolidating their business around a smaller number of firms. These trends are forcing a variety of service providers--from consulting firms to large banks--to confront a series of difficult challenges: How do we create an 'all-for-one, one-for-all' culture in which the whole is greater than the sum-of-the-parts and we succeed in leveraging our global network to deliver value to clients?" How do we mobilize the right people, resources, and ideas--across a multitude of organizational and geographic boundaries--into each and every client relationship?" How do we evolve from a trusted advisor to a trusted partner and build multi-year, institutional relationships? All for One answers these questions with an innovative and comprehensive model for developing enduring, institutional client relationships--what Andrew Sobel refers to as Level 6 Trusted Client Partnerships. It offers readers ten specific strategies that are thoroughly supported by case studies, best practices from leading firms, and implementation tools. The individual professional is principally responsible for five of these strategies, while the firm--the institution--must support and drive the other five. When you successfully execute against all ten of these building blocks, you develop long-term, professional-client partnerships that provide great value to the client and high levels of personal satisfaction and profitability for the service provider.

Details zur Ausgabe

• Verlag: Wiley
• Erscheinungsdatum: 2009
• ISBN 10: 0470380284
• ISBN 13: 9780470380284
• Einband: Tapa dura
• Sprache: Englisch
• Anzahl der Seiten: 320