"Why did I say that?" "How come I didn?t say what I was thinking?" "Did I say too much? He stopped listening halfway through my pitch!" If you?ve ever tormented yourself with questions like these after a business meeting or other important conversation, get ready for some confidence-building answers. This practical, power-communication guide gives you innovative, flexible strategies for controlling interpersonal conflict?earning promotions?getting out of hot water?securing the job you want?and much more. Dr. McCallister shows you how to talk to people the way they want and need?so they respond positively, getting you the results you want. For example, you?ll learn?
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Linda McCallister is a motivational speaker who holds a PhD in organizational communication from Purdue University. She is currently Dean of the College of Business Administration at Christopher Newport University.
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