Inhaltsangabe
Professionals whose job it is to design user interfaces for computer software or test usability of software believe that successful design stems from both an understanding of users' work and the capabilities of technology. This text includes a large number of case studies of field research applied to the conception and design of computer products, each of which represent a different company's approach to a particular software design problem. In addition to the cases, appendices and chapters provide practical guidance, which include advice on interviewing methodology, templates for recording data and suggestions for data analysis.
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Über die Autorin bzw. den Autor
DENNIS WIXON is Program Manager for Usability with Digital Equipment Corporations Usability Expertise Center. He has published widely in the usability field for the last 15 years. JUDITH RAMEY, PhD, is Professor of Technical Communication at the University of Washington and a pioneer in the teaching of usability research methods.
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Field Methods Casebook for Software Design
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Wiley & Sons, Incorporated, John, 1996
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ISBN 13: 9780471149675
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