Bad Software: What to Do When Software Fails - Softcover

Kaner, Cem; Pels, David

Softcover

ISBN 10: 0471318264 ISBN 13: 9780471318262

Verlag: Verlag John Wiley & Sons, Inc, 1998

Inhaltsangabe

What recourse do consumers have with a considerable software investment? This book takes a look at when things get bad and how to avoid getting stuck with bad software. The authors aim to provide the information, questions and tools consumers need to tackle this problem. They also offer techniques to deal with the vendor and consumer protection agencies.

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Über die Autorin bzw. den Autor

Cem Kaner, JD,PhD, has managed every aspect of mass - market software product development. He is now a development consultant and an attorney whose practice focuses on the law of software quality.

David Pels has been supporting computer software and hardware since 1981. He has served as a Manager or Director of Support in vertical markets and in companies that manufacture mass-market software and computer peripheral products.

The companion Web site at www.badsoftware.com features legislative and regulatory news as well as commentary, court cases, and contact information for consumer protection agencies.

Additionally, Bad Software anayzes Article 2B, a proposed new amendment to the Uniform Commercial Code that will significantly impact your rights as a buyer of software and other information products.

Details zur Ausgabe

• Verlag: Verlag John Wiley & Sons, Inc
• Erscheinungsdatum: 1998
• Sprache: Englisch
• ISBN 10: 0471318264
• ISBN 13: 9780471318262
• Einband: Taschenbuch
• Anzahl der Seiten: 352
• Kontakt zum Hersteller: Nicht verfügbar
• Verantwortliche Person: Nicht verfügbar