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A guide to mastering one of the most strategically critical aspects of any telecommunications, ISP, or ASP business Operational Support Systems (OSS) refers to the technical infrastructure that enables telecommunications companies, ISPs, ASPs, and CLECs to provide services directly to customers. In this important book, author Kornel Terplan draws upon his 25 years of experience as a top global telecommunications consultant to provide telecom operations managers and developers with the expert information and guidance they need to make strategic decisions about OSS in their companies. He reviews protocols and technology for service support, explores best practices for service development and provisioning, and provides expert guidance on tools and human resources for the technical service provider. Throughout, Terplan's approach to teaching OSS principles and practices is to present a real business problem and then walk you through the best solution.
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Über die Autorin bzw. den Autor
KORNEL TERPLAN is Industry Professor at Brooklyn Polytechnic University in New York and at Stevens Institute of Technology in Hoboken, New Jersey. He has more than 30 years of consulting experience offering training and product development services in areas like network management products and services, operations support systems, traffic management, service management, and outsourcing.
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OSS Essentials: Support System Solutions for Service Providers
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OSS Essentials: Support System Solutions for Service Providers
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Softcover. Zustand: Bon. Ancien livre de bibliothèque. Traces d'usure sur la couverture. Petite(s) trace(s) de pliure sur la couverture. Salissures sur la tranche. Edition 2001. Ammareal reverse jusqu'à 15% du prix net de cet article à des organisations caritatives. ENGLISH DESCRIPTION Book Condition: Used, Good. Former library book. Signs of wear on the cover. Slightly creased cover. Stains on the edge. Edition 2001. Ammareal gives back up to 15% of this item's net price to charity organizations. Bestandsnummer des Verkäufers D-460-379
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OSS Essentials: Support System Solutions for Service Providers
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OSS Essentials: Support System Solutions for Service Providers
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Paperback. Zustand: Very Good. OSS Essentials: Support System Solutions for Service Providers This book is in very good condition and will be shipped within 24 hours of ordering. The cover may have some limited signs of wear but the pages are clean, intact and the spine remains undamaged. This book has clearly been well maintained and looked after thus far. Money back guarantee if you are not satisfied. See all our books here, order more than 1 book and get discounted shipping. Bestandsnummer des Verkäufers 7719-9780471392408
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