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Restaurant Basics: Why Guests Don't Come Back...and What You Can Do About It: Why Guests Don't Come Back and What to Do About it - Hardcover

Marvin, Bill

 
9780471551744: Restaurant Basics: Why Guests Don't Come Back...and What You Can Do About It: Why Guests Don't Come Back and What to Do About it
Hardcover
ISBN 10: 0471551740 ISBN 13: 9780471551744
Verlag: John Wiley & Sons Inc, 1992

Inhaltsangabe

An easy-to-read, comprehensive, commonsense look at restaurant service from the guest's point of view. Helps teach the details of good service, develop meaningful middle management training and establish definitive operating guidelines that enhance service. Explores the particular process by which customers form their opinions of restaurant service. Provides a competitive advantage for restaurant operators.

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Verlag
John Wiley & Sons Inc
Erscheinungsdatum
1992
Sprache
Englisch
ISBN 10 
0471551740
ISBN 13 
9780471551744
Einband
Gebundene Ausgabe
Anzahl der Seiten
240
Kontakt zum Hersteller
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Verantwortliche Person
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