Restaurant Training: An Employee Training Guide for Managers - Softcover

Drummond, Karen Eich

 
9780471552079: Restaurant Training: An Employee Training Guide for Managers
Softcover
ISBN 10: 0471552070 ISBN 13: 9780471552079
Verlag: John Wiley & Sons, 2008

Inhaltsangabe

This ready-to-use staff training manual covers three basic areas: safety and sanitation, food production skills and service ability. Discusses standard industry procedures and practices with instructions for customizing to individual restaurant operations. Presents 30 training outlines featuring ready-to-photocopy transparency masters and employee materials such as summaries, exercises and quizzes. Also includes a variety of suggested training techniques.

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Über die Autorin bzw. den Autor

Karen Eich Drummond has held a variety of management and training positions in both commercial and institutional foodservice. She is currently a consultant on foodservice management, training, and nutrition issues, and is also an instructor in a hotel, restaurant, and institutional management program, which she founded in 1988. Ms. Drummond is also the author of Human Resource Management for the Hospitality Industry, and Nutrition for the Foodservice Professional. She earned her M.S. in Education at Russell Sage College, and is currently completing her Ph.D. at Temple University.

 

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Verlag
John Wiley & Sons
Erscheinungsdatum
2008
Sprache
Englisch
ISBN 10 
0471552070
ISBN 13 
9780471552079
Einband
Taschenbuch
Auflage
1
Anzahl der Seiten
416
Kontakt zum Hersteller
Wiley-VCH GmbH
product_safety@wiley.com

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