Total Quality Management: Strategies and Techniques Proven at Today's Most Successful Companies (Portable MBA S.) - Hardcover

George, Stephen; Weimerskirch, Arnold

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9780471595380: Total Quality Management: Strategies and Techniques Proven at Today's Most Successful Companies (Portable MBA S.)

Hardcover

ISBN 10: 0471595381 ISBN 13: 9780471595380

Verlag: John Wiley & Sons Inc, 1994

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Book by George Stephen Weimerskirch Arnold

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Rese�a del editor:

Creating a "best practices" guide which explains how to incorporate quality systems into any company, this text tackles the problems of improving profitability, managing people, helping customers, developing a strategic plan and designing quality into products, services and processes. The "Portable MBA" series has been developed to cover the range of business functions in a typical MBA course. Each book offers practical, readable overviews of insights and information needed for the MBA programmes.

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