Verwandte Artikel zu The Customer Is Key: Gaining an Unbeatable Advantage...

The Customer Is Key: Gaining an Unbeatable Advantage Through Customer Satisfaction - Hardcover

Lele, Milind M.; Sheth, Jagdish N.

 
9780471828594: The Customer Is Key: Gaining an Unbeatable Advantage Through Customer Satisfaction

Inhaltsangabe

Stresses the importance of customer satisfaction, looks at specific examples in design, manufacturing, distribution, and after-sales support, and explains why companies have difficulty in committing to quality

Die Inhaltsangabe kann sich auf eine andere Ausgabe dieses Titels beziehen.