Typically, much less regard is paid to external suppliers and the risk present when dealing with them. As a minimum, suppliers are the sources of materials, services and expert attention which enables the company to feed its business model. When done well, a high-performance risk-aware procurement process provides the bonus of competitive advantage, with ability to capitalise, rather than suffer, from the occurrence of unexpected events. This short guide explains how to do it.
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Dr Richard Russill operates internationally as an adviser, presenter and writer on business issues, particularly in the areas of supply cost- and relationship- management. Success in these areas enhances profitability and also stimulates the dynamism and purposefulness of company performance overall. His work with companies across all business sectors, public and private, large and small, complements his direct management experience with a global company in production, project management, industrial relations, negotiations, organisational development, engineering, and procurement. Richard has published widely, is co-author of the negotiation handbook It's A Deal, and author of Purchasing Power. He advocates the emerging idea of RROI: Renewable Return on Investment; is creator of the Centre-Led Action Network organisational concept ('CLAN'); and is widely-known internationally as a speaker on this and other business issues. He has advised the Juran Institute in Europe as facilitator for their international procurement best-practice benchmarking process, and is a visiting lecturer on negotiation for the MSc programme at Hong Kong University. In late 2002 Richard was honoured by the Chartered Institute of Purchasing and Supply in receiving the prestigious Swinbank Award for his 'outstanding contribution to the profession' and for carrying its message into the business community at large.
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