Verwandte Artikel zu The Practical Guide To World-Class IT Service Management
Inhaltsangabe
Take a behind-the-scenes look at the past, present, and future of IT Service Management and set your organization on a path to World-Class Service Desk and ITSM! This guide contains 6 Core and 12 World-Class processes each of which is described in chapters that provide a logical view of the element itself and why it is important to the organization, along with a flexible process model that can be adapted to most businesses and how the process works in practice-plus proven and practical models and Tips for Success from high-performing organizations on implementing the process. The technical content takes a mid-level view to be useful to a broader group of readers and is complemented by other relevant chapters, including: •A Brief History of IT Service Management •Understanding ITIL, COBIT, and ISO •The Consumerization of IT •Making Sense of Cloud and On-Premise •Enterprise Service Management •A Culture of Excellence •An Approach to Leverage Technology •The Exploration of Service Automation The Practical Guide to World-Class IT Service Management also examines the future of IT service management and where this exciting journey is likely to lead.
Die Inhaltsangabe kann sich auf eine andere Ausgabe dieses Titels beziehen.
Neu kaufen
Diesen Artikel anzeigen
EUR 36,34
EUR 3,58 für den Versand innerhalb von/der USA
Versandziele, Kosten & Dauer
Suchergebnisse für The Practical Guide To World-Class IT Service Management
Beispielbild für diese ISBN
The Practical Guide To World-Class IT Service Management
Anbieter: Red's Corner LLC, Tucker, GA, USA
Verkäuferbewertung 5 von 5 Sternen
Zustand: VeryGood. All orders ship by next business day! This is a used book. Grade 3 out 5 points. Book has wear on cover and pages. May have personalized notes/names, stickers/labels. Has no markings on pages. May not include extra materials like access codes, CDs, accessories, etc. We are a small company and very thankful for your business! Bestandsnummer des Verkäufers 4CNO3I002DSK
Anzahl: 1 verfügbar
Beispielbild für diese ISBN
The Practical Guide To WorldCl
Anbieter: SecondSale, Montgomery, IL, USA
Verkäuferbewertung 5 von 5 Sternen
Zustand: Good. Item in good condition. Textbooks may not include supplemental items i.e. CDs, access codes etc. Bestandsnummer des Verkäufers 00069721065
Anzahl: 1 verfügbar
Foto des Verkäufers
The Practical Guide To World-Class IT Service Management
Anbieter: Goodwill of Greater Milwaukee and Chicago, Racine, WI, USA
Verkäuferbewertung 5 von 5 Sternen
Zustand: good. Book is considered to be in good or better condition. The actual cover image may not match the stock photo. Hard cover books may show signs of wear on the spine, cover or dust jacket. Paperback book may show signs of wear on spine or cover as well as having a slight bend, curve or creasing to it. Book should have minimal to no writing inside and no highlighting. Pages should be free of tears or creasing. Stickers should not be present on cover or elsewhere, and any CD or DVD expected with the book is included. Book is not a former library copy. Bestandsnummer des Verkäufers SEWV.0578188988.G
Anzahl: 1 verfügbar
Foto des Verkäufers
The Practical Guide To World-Class IT Service Management
Anbieter: Goodwill of Silicon Valley, SAN JOSE, CA, USA
Verkäuferbewertung 4 von 5 Sternen
Zustand: acceptable. Supports Goodwill of Silicon Valley job training programs. The cover and pages are in Acceptable condition! Any other included accessories are also in Acceptable condition showing use. Use can include some highlighting and writing, page and cover creases as well as other types visible wear such as cover tears discoloration, staining, marks, scuffs, etc. All pages intact. Bestandsnummer des Verkäufers GWSVV.0578188988.A
Anzahl: 1 verfügbar
Beispielbild für diese ISBN
The Practical Guide To World-Class IT Service Management
Anbieter: Giant Giant, Reston, VA, USA
Verkäuferbewertung 5 von 5 Sternen
hardcover. Zustand: Very Good. Very Good condition.Crisp pages. Clean cover and pages. Book shows minimal shelf wear. No highlighting/marking. Not Satisfied? Contact us to get a refund. Bestandsnummer des Verkäufers BRG-43_5_580
Anzahl: 1 verfügbar
Beispielbild für diese ISBN
The Practical Guide To World-Class IT Service Management
Anbieter: GoldBooks, Denver, CO, USA
Verkäuferbewertung 5 von 5 Sternen
Zustand: new. Bestandsnummer des Verkäufers 54T91_82_0578188988
Anzahl: 1 verfügbar
Foto des Verkäufers
The Practical Guide To World-Class It Service Management
Anbieter: GreatBookPrices, Columbia, MD, USA
Verkäuferbewertung 5 von 5 Sternen
Zustand: New. Bestandsnummer des Verkäufers 29198686-n
Anzahl: Mehr als 20 verfügbar
Beispielbild für diese ISBN
The Practical Guide To World-Class IT Service Management
Anbieter: Lucky's Textbooks, Dallas, TX, USA
Verkäuferbewertung 5 von 5 Sternen
Zustand: New. Bestandsnummer des Verkäufers ABLIING23Feb2416190035965
Anzahl: Mehr als 20 verfügbar
Beispielbild für diese ISBN
The Practical Guide To World-Class IT Service Management
Anbieter: Best Price, Torrance, CA, USA
Verkäuferbewertung 5 von 5 Sternen
Zustand: New. SUPER FAST SHIPPING. Bestandsnummer des Verkäufers 9780578188980
Anzahl: 1 verfügbar
Foto des Verkäufers
The Practical Guide to World-Class IT Service Management (Hardback or Cased Book)
Anbieter: BargainBookStores, Grand Rapids, MI, USA
Verkäuferbewertung 5 von 5 Sternen
Hardback or Cased Book. Zustand: New. The Practical Guide to World-Class IT Service Management 1.72. Book. Bestandsnummer des Verkäufers BBS-9780578188980
Anzahl: 5 verfügbar