In brief essays illustrated with case studies, a management consultant offers readers practical suggestions for dealing with difficult people and for turning troubling encounters into opportunities for personal growth
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Mark I. Rosen is an adjunct professor of management at Bentley College in Waltham, Massachusetts.
<b>Mark I. Rosen</b>, Ph.D., is an adjunct professor of management at Bentley College in Waltham, Massachusetts. He received his Ph.D. in industrial relations from the University of Wisconsin-Madison. For more than five years, Rosen has taught the popular workshops "The Mystic and the Manager," "Working with Difficult People," and "Thank You for Being Such a Pain." He has also been the program director for the Jewish Healing Center of New England. Rosen has served as a consultant to nonprofit organizations and businesses since 1980 and is the founder of WorkWisdom, a management consulting practice.
You for Being Such a Pain</b> is a pioneering spiritual self-help book for dealing with difficult co-workers, neighbors, and family members. Its insights, anecdotes, and guidelines will help you to overcome the distractions and energy drain, the minor annoyances and major distress that difficult people can cause. Based on the author's popular workshops, the book includes many instructive, practical, and spiritual exercises for doing inner work, enabling you to transform your difficult encounters and relationships into surprising and powerful sources of spiritual growth.<br> <br>Mark Rosen shows readers how to go beyond just trying to cope with difficult people. His evocative and penetrating perspectives lead you to the deeper meanings that underlie your encounters, based on four basic premises: (1) life's seemingly random encounters are not so random; (2) pain and suffering are just as important for personal growth as love and joy; (3) learning h
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