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135 Tips on Email and Instant Messages: Plus Blogs, Chatrooms, and Texting: Plus Blogs, Chatrooms, and Texting – A No-Nonsense Guide for Effective Professional Communication - Softcover

Lindsell-Roberts, Sheryl

 
9780618942589: 135 Tips on Email and Instant Messages: Plus Blogs, Chatrooms, and Texting: Plus Blogs, Chatrooms, and Texting – A No-Nonsense Guide for Effective Professional Communication
Softcover
ISBN 10: 0618942580 ISBN 13: 9780618942589
Verlag: Houghton Mifflin Harcourt, 2008

Inhaltsangabe

This latest title by business-writing expert Sheryl Lindsell-Roberts offers up-to-the-minute advice on writing electronic messages that are polished, polite, and effective. In her signature no-nonsense style, she shows how effective electronic communication can jump-start your business, advance your career, and expand your social network.

135 Tips on Email and Instant Messages addresses issues such as how libel and copyright laws apply to the Internet, using proper etiquette, and organizing a cluttered in-box. Lindsell-Roberts imparts a sense of humor to practical tips such as “don’t glut cyberspace with digital dross—know what isn’t appropriate for company email” and “eliminate thoughts that don’t add value—don’t leave your harried readers to extract the hidden kernels.” She offers convenient phrases that can be used verbatim (including subject lines proven to entice readers) and immediate solutions to common problems (including five ways to personalize an email to a large distribution that will increase the response rate).

Informative and entertaining, this handy resource is packed with valuable information for anyone who wants to communicate electronically with confidence and competence.

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Über die Autorin bzw. den Autor

SHERYL LINDSELL-ROBERTS runs business-writing and e-mail seminars throughout the country and is the author of twenty-three books, including the popular Strategic Business Letters and E-mail, Mastering Computer Typing, Revised Edition, and 135 Tips for Writing Successful Business Documents.

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Verlag
Houghton Mifflin Harcourt
Erscheinungsdatum
2008
Sprache
Englisch
ISBN 10 
0618942580
ISBN 13 
9780618942589
Einband
Taschenbuch
Anzahl der Seiten
160
Kontakt zum Hersteller
Nicht verfügbar
Verantwortliche Person
Simone Casetta
casetta@mondadori.it

Via Mondadori 1,
Segrate Milano
20090
Italien