A Guide to Computer User Support - Softcover

Beisse, Fred

Softcover

ISBN 10: 0619033630 ISBN 13: 9780619033637

Verlag: Course Technology Inc, 2001

Inhaltsangabe

Book by Beisse Fred

Über diesen Titel

Reseña del editor:

This book provides an overview of the knowledge, skills, and abilities necessary for employment in the user support industry. Developed with the input of industry advisors, this titles emphasizes problem-solving and communication skills in addition to technical coverage. Using creative Hands-On exercises and Case Projects, users apply their knowledge and develop their ideas and skills, both individually and in teams, to help prepare them for today's team-oriented work environment.

Über diese Auflage

• Verlag: Course Technology Inc
• Erscheinungsdatum: 2001
• ISBN 10: 0619033630
• ISBN 13: 9780619033637
• Einband: Tapa blanda
• Anzahl der Seiten: 475