This guide gives an overview of the knowledge, skills, and abilities necessary for employment in the user support industry. The text emphasizes problem-solving and communications skills in addition to technical knowledge.
Die Inhaltsangabe kann sich auf eine andere Ausgabe dieses Titels beziehen.
This book provides an overview of the knowledge, skills, and abilities necessary for employment in the user support industry. Developed with the input of industry advisors, this titles emphasizes problem-solving and communication skills in addition to technical coverage. Using creative Hands-On exercises and Case Projects, users apply their knowledge and develop their ideas and skills, both individually and in teams, to help prepare them for today's team-oriented work environment.
„Über diesen Titel“ kann sich auf eine andere Ausgabe dieses Titels beziehen.
Anbieter: Once Upon A Time Books, Siloam Springs, AR, USA
Paperback. Zustand: Acceptable. This is a used book. It may contain highlighting/underlining and/or the book may show heavier signs of wear . It may also be ex-library or without dustjacket. Bestandsnummer des Verkäufers mon0000417299
Anbieter: World of Books (was SecondSale), Montgomery, IL, USA
Zustand: Very Good. Item in very good condition! Textbooks may not include supplemental items i.e. CDs, access codes etc. Bestandsnummer des Verkäufers 00073996320
Anbieter: ThriftBooks-Dallas, Dallas, TX, USA
Paperback. Zustand: Good. No Jacket. Pages can have notes/highlighting. Spine may show signs of wear. ~ ThriftBooks: Read More, Spend Less. Bestandsnummer des Verkäufers G0619033630I3N00
Anbieter: ThriftBooks-Atlanta, AUSTELL, GA, USA
Paperback. Zustand: Good. No Jacket. Pages can have notes/highlighting. Spine may show signs of wear. ~ ThriftBooks: Read More, Spend Less. Bestandsnummer des Verkäufers G0619033630I3N00
Anbieter: Better World Books Ltd, Dunfermline, Vereinigtes Königreich
Zustand: Good. 2nd Edition. Ships from the UK. Former library book; may include library markings. Used book that is in clean, average condition without any missing pages. Bestandsnummer des Verkäufers GRP14196884
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Anbieter: a2zbooks, Burgin, KY, USA
Softcover. Zustand: New. 2nd Edition. All pages clean. Book is new. Quantity Available: 1. ISBN: 0619033630. ISBN/EAN: 9780619033637. Pictures of this item not already displayed here available upon request. Inventory No: 1560724369. Bestandsnummer des Verkäufers 1560724369
Anbieter: a2zbooks, Burgin, KY, USA
Softcover. Zustand: New. 2nd Edition. All pages clean. Book is new. Quantity Available: 1. ISBN: 0619033630. ISBN/EAN: 9780619033637. Pictures of this item not already displayed here available upon request. Inventory No: 1560724370. Bestandsnummer des Verkäufers 1560724370