In this completely revised and updated second edition, the highly praised PSI® Complete Office Handbook offers step-by-step guidance to help you succeed in today's complex, electronic office. Written by a team of business specialists, this is the official handbook produced under the sponsorship and direct supervision of the leading professional organization in the secretarial field: Professional Secretaries International® -- The Association for Office Professionals™.
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Susan Jaderstrom is a writer living in Petaluma, California. Leonard Kruk is a business writer and educator living in Grand Rapids, Michigan. Joanne Miller teaches business communication at Hartnell College in Salinas, California. Susan Fenner is PSI's Manager of Education and Professional Development.
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