This book was written to enhance the strategic contributions of the healthcare supply chain in a way that is most meaningful to hospitals’ and health-systems’ value-based goals. It is a useful resource for healthcare leaders, supply chain professionals in different stages of their careers, healthcare vendors, and students. Value-based reimbursement rewards providers who lower costs while improving outcomes, creating a better, more cost-effective healthcare system. Today’s providers must evaluate the clinical effectiveness of a product by examining the outcomes of the procedures in which it was used. The decision to use a costlier but more clinically effective product might result in better care and a greater financial return. This approach is called operating at the intersection of cost, quality, and outcomes—also known as CQO. Supply chain executives operate at the center of purchasing decisions and work across disciplines. They affect—though sometimes indirectly—nearly every step of patient care delivery. This makes them particularly well suited to lead CQO initiatives. We know that the supply chain reduces costs. Now supply chain professionals must become more clinically integrated and help improve patient outcomes by serving as champions of CQO.
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Christopher J. O’Connor is Executive Vice President of GNYHA Ventures, a wholly owned subsidiary of the Greater New York Hospital Association (GNYHA) and the parent company of its for-profit businesses, Acurity and Nexera. Mr. O’Connor is President of both Acurity, a group purchasing organization and supply chain resource for hospitals and health systems, and Nexera, a healthcare consulting firm. Mr. O’Connor is an author and a frequent speaker on a variety of healthcare, leadership, and supply chain topics. He has served as an adjunct instructor at Cornell University, Iona College, and SUNY Binghamton, where he has taught undergraduate and graduate courses in Healthcare and Supply Chain Management. He has also guest lectured on healthcare leadership, career management, and executive perspectives. Mr. O’Connor is a Fellow and Past Chair of the Association for Healthcare Resource & Materials Management (AHRMM), a forum through which he led the introduction of the CQO Movement for supply chain professionals. Mr. O’Connor is a Fellow of the American College of Healthcare Executives and a Fellow of the New York Academy of Medicine.
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