A key feature of this work is that it provides a structured introduction which links the theory and practice of facilities management. It takes a holistic, inclusive view of the subject, encouraging the reader to use analytical techniques and to think ahead, resulting in better performance and more efficient management techniques. It should be of interest to students and professionals in facilities management, estate management, building studies, business administration and leisure management.
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Helen Jellicoe, DCR, BA, MSc, PhD, is Clinical Psychologist, Kingston Hospital Trust, Kingston-upon-Thames.
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