The Managerial Moment of Truth: The Essential Step in Helping People Improve Performance - Hardcover

Bodaken, Bruce; Fritz, Robert

 
9780743288521: The Managerial Moment of Truth: The Essential Step in Helping People Improve Performance
Hardcover
ISBN 10: 0743288521 ISBN 13: 9780743288521
Verlag: Free Press, 2006

Inhaltsangabe

Citing the long-term consequences of unchecked, substandard worker performance, a guide for managers shares strategies on how to address minor mistakes and ineffective work habits at their earliest stages while building fairer, interdependent employment teams. 35,000 first printing.

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Über die Autorinnen und Autoren

Bruce Bodaken is Chairman, President, and CEO of Blue Shield of California, a 3.3 million-member not-for-profit health plan that serves the commercial, individual, and government markets in California. During Mr. Bodaken's five-year tenure as CEO, Blue Shield's membership has more than doubled and company revenues have risen from $3 billion to nearly $7 billion. Before embarking on a career in health care, he taught philosophy at the college level. In addition to his work at Blue Shield, Mr. Bodaken serves on numerous professional and civic boards, including the board of directors of the California Business Roundtable; America's Health Insurance Plans; and the University of California, Berkeley's Health Services Management Program. He lives in Mill Valley, California.

Robert Fritz has for more than twenty years been developing the field of structural dynamics through his work, first in the area of the creative process, and then in the area of organizational, business, and management issues. At least eighty thousand people throughout the world have participated in courses Fritz has created. He is the author of several books, including the bestseller The Path of Least Resistance. As a consultant, Fritz has helped numerous organizations put the structural approach into practice, and his clients include Fortune 500 companies, many midsize firms, as well as governmental and nonprofit organizations. Fritz is also a composer and a filmmaker. He lives in Newfane, Vermont.

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Verlag
Free Press
Erscheinungsdatum
2006
Sprache
Englisch
ISBN 10 
0743288521
ISBN 13 
9780743288521
Einband
Gebundene Ausgabe
Anzahl der Seiten
208
Kontakt zum Hersteller
Nicht verfügbar
Verantwortliche Person
Nicht verfügbar

Weitere beliebte Ausgaben desselben Titels

9781451655353: The Managerial Moment of Truth: The Essential Step in Helping People Improve Performance

Vorgestellte Ausgabe

ISBN 10:  1451655355 ISBN 13:  9781451655353
Verlag: Free Press, 2011
Softcover