Describes how an organization's success and profits are based on services that satisfy the customer. The text contains checklists and self-assessment questionnaires that should be useful both for training new staff and for reinforcing the knowledge and skills of existing employees.
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Anbieter: WeBuyBooks, Rossendale, LANCS, Vereinigtes Königreich
paperback. Zustand: Good. Most items will be dispatched the same or the next working day. A copy that has been read but remains in clean condition. All of the pages are intact and the cover is intact and the spine may show signs of wear. The book may have minor markings which are not specifically mentioned. Bestandsnummer des Verkäufers rev9968435015
Anzahl: 1 verfügbar
Anbieter: AwesomeBooks, Wallingford, Vereinigtes Königreich
Paperback. Zustand: Very Good. Quality Customer Service for Front Line Staff (Better Management Skills S.) This book is in very good condition and will be shipped within 24 hours of ordering. The cover may have some limited signs of wear but the pages are clean, intact and the spine remains undamaged. This book has clearly been well maintained and looked after thus far. Money back guarantee if you are not satisfied. See all our books here, order more than 1 book and get discounted shipping. Bestandsnummer des Verkäufers 7719-9780749412470
Anzahl: 2 verfügbar
Anbieter: Bahamut Media, Reading, Vereinigtes Königreich
Paperback. Zustand: Very Good. This book is in very good condition and will be shipped within 24 hours of ordering. The cover may have some limited signs of wear but the pages are clean, intact and the spine remains undamaged. This book has clearly been well maintained and looked after thus far. Money back guarantee if you are not satisfied. See all our books here, order more than 1 book and get discounted shipping. Bestandsnummer des Verkäufers 6545-9780749412470
Anzahl: 2 verfügbar
Anbieter: Better World Books Ltd, Dunfermline, Vereinigtes Königreich
Zustand: Good. Pages intact with minimal writing/highlighting. The binding may be loose and creased. Dust jackets/supplements are not included. Stock photo provided. Product includes identifying sticker. Better World Books: Buy Books. Do Good. Bestandsnummer des Verkäufers 67818787-20
Anzahl: 1 verfügbar
Anbieter: Hamelyn, Madrid, M, Spanien
Zustand: Very Good. : Este libro de William B. Martin, publicado en 1994 por Kogan Page, ofrece estrategias para mejorar el servicio al cliente. Con 96 páginas, aborda temas esenciales para el personal de primera línea, proporcionando habilidades de gestión para optimizar la satisfacción del cliente. Ideal para profesionales en el ámbito empresarial y económico. EAN: 9780749412470 Tipo: Libros Categoría: Negocios y Economía Título: Quality Customer Service for Front Line Staff Autor: William B. Martin Idioma: en Páginas: 96 Formato: tapa blanda. Bestandsnummer des Verkäufers Happ-2026-03-04-81bc7b0a
Anzahl: 1 verfügbar