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TQM: An Integrated Approach - Hardcover

Ho, Samuel

 
9780749415617: TQM: An Integrated Approach

Inhaltsangabe

This is a guide to implmenting TQM in any organization involved in manufacturing or services. The book focuses on the key individual elements of TQM, such as Total Quality Marketing, production and purchasing control, quality circles, ISO 9000, preventive maintenance and the 5-S system - structurize, systemize, sanitize, standardize and scrutinize.

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