Book by Drummond Helga
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All management activities involve decision-making of one kind or another which is by no means a straightforward process. Many decisions rely on assimilating a considerable mass of data which may take some time to collect; the decision has to be communicated, and has probably itself been the result of collaboration; and it has to be followed through. Moreover, the manager generally is not in the privileged position of having the time, sound advice or peace of mind conducive to decision-making, let alone within an unchanging context in the workplace. This work takes managers through the most successful decision-making process, and looks at the harsh realities surrounding both the formulation and execution of decisions. It then creates frameworks for implementation which takes account of likely real-world scenarios. Coverage includes: clarifying objectives; generating alternatives; optimal solutions; how a decision has many parts; and protection from the consequences of bad decisions.
Helga Drummond is a senior lecturer at the University of Liverpool.
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