Training for Total Quality Management (Practical Trainer S.) - Softcover

Evans, Bill; Reynolds, Peter; Jeffries, David

 
9780749420666: Training for Total Quality Management (Practical Trainer S.)
Softcover
ISBN 10: 0749420669 ISBN 13: 9780749420666
Verlag: Kogan Page Ltd, 1996

Inhaltsangabe

Total Quality Management (TQM) is a comprehensive and integrated management philosophy designed to encourage a customer-focused approach, continuous improvement, cost-reduction and greater profitability. Trainers play a crucial role in the introduction and maintenance of TQM into a company - needing to be consultants as much as deliverers of information, and needing to work at all levels in the organization. This book prepares them for the task, written in a participative style, using case studies, questionnaires and trainer's tips.

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Reseña del editor

Total Quality Management (TQM) is a comprehensive and integrated management philosophy designed to encourage a customer-focused approach, continuous improvement, cost-reduction and greater profitability. Trainers play a crucial role in the introduction and maintenance of TQM into a company - needing to be consultants as much as deliverers of information, and needing to work at all levels in the organization. This book prepares them for the task, written in a participative style, using case studies, questionnaires and trainer's tips.

„Über diesen Titel“ kann sich auf eine andere Ausgabe dieses Titels beziehen.

Verlag
Kogan Page Ltd
Erscheinungsdatum
1996
Sprache
Englisch
ISBN 10 
0749420669
ISBN 13 
9780749420666
Einband
Tapa blanda
Anzahl der Seiten
156
Kontakt zum Hersteller
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Verantwortliche Person
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