Praise and Reviews
`Extremely valuable material for any student of retail logistics . . . well-written and relevant . . . a worthwhile acquisition.`
- International Journal of Logistics
Throughout the last decade there have been steady, incremental improvements and relationship changes in retail logistics. These changes have been fundamental to business efficiency and it is now widely recognized that logistics excellence provides competitive advantage. Emphasis is now on minimizing time to market, maximizing on-shelf availability, continuously replenishing stock and utilizing technology to transform the retail supply chain. Internationalization and e-commerce have also presented challenges for logisticians. The key to logistics excellence is relationships.
This fully updated second edition brings together well-known academics and practitioners to share their research, ideas and experience of retail logistics in the 21st century. The contents includes contributions on:
retail logistics: changes and challenges;
relationships in the supply chain;
market orientation and supply chain management in the fashion industry;
fashion logistics and Quick Response;
logistics in Tesco;
temperature-controlled supply chains;
rethinking efficient replenishment in the grocery sector;
the development of e-tail logistics;
transforming technologies: retail exchanges and RFID;
Enterprise Resource Planning.
Logistics and Retail Management is essential reading for retail and logistics managers, academics, students and consultants.
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John Fernie is Emeritus Professor of Retail Marketing at Heriot-Watt University. He was previously Professor of Retailing & Logistics and also Director of the Institute for Retail Studies at the University of Stirling. He has written and contributed to numerous textbooks and papers on retail management, especially in the field of retail logistics. He is editor of the International Journal of Retail and Distribution Management, and received the prestigious award of Editor of the Year in 1997, in addition to Leading Editor awards in 1994 and 1998. He is on the editorial boards of other leading journals in the field. He is a Fellow of the Chartered Institute of Logistics and Transport and an active member of the Chartered Institute of Marketing.
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