No matter how training is delivered, at some stage someone will have had to sit down and plan what will be done, the order it's to be done in and exactly how it's to be delivered. This workbook and CD-Rom provides a one-stop reference manual to designing and delivering a successful training course.
Written in a practical and user-friendly style, The Training Design Manual provides both theory and practical exercises and guides the reader through the total design process from start to finish. Activity sections are included requiring readers to complete specific tasks which build towards a complete course design. Examples of materials and course peripherals are also included. Theory and concepts are followed by practical application and a blend of text and graphics appeals to a wide range of learning styles. A CD-Rom includes templates, activities and course materials.
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Tony Bray has established a reputation for designing a wide range of training courses and workshops and runs training consultancy Aquarius International. He is the author of a number of training publications.
1 Introduction
Welcome ; Structure of the book ; What is 'learning'... and 'training'? ; The benefits of good design ; Focus on designing a real course
2 The training design project
Identify your stakeholders ; Project dashboard ; The initial planning meeting
3 Designing for global diversity
The DESIGN process ; DESIGNing for global corporate diversity ; Why diversity is important ; Accessibility for trainer-led courses ; Accessibility for web-based materials ; The employer's 'two tick' commitment
4 Formal learning needs analysis
The importance of learning needs analysis ; Who will you consult? ; Learning needs checklist ; Data collection techniques ; Practical examples ; Now focus on your course
5 Team-based needs analysis
Introduction ; Functional competences ; Core competences ; Critical work processes
6 What do you propose?
Training may not be the solution ; Define the overall course 'envelope' ;
Internal or external designers? ; Write your proposal ; Sunflower analysis
7 The impact of learning styles
How people learn ; Climb the learning ladder ; The impact of learning styles ;
Fight the filters ; So what does this mean for me?
8 Go with the flow
Process map the flow ; Learning methodologies ; Four ways to communicate ;
Timing the course outline ; 'Sign off' by the project sponsor
9 The STAR design model
Follow the STAR ; 'S' is for stimulate interest ; 'T' is for transfer ideas or concepts ; Techniques for transferring ideas or concepts ; 'A' is for apply the learning ; Techniques for applying the learning ; 'R' is for review what's changed
10 Designing more complex activities
Designing workshop sessions ; Reversed workshop sessions ; Team-based projects ; Role play or skill practices ; Using actors
11 Designing each session in detail
Comply with company standards or policies ; The session plan ; Timings ; Session title ; Objectives ; Learning methods ; Administration and logistics ;
A real example ; 'Diet' session plan ; Sponsor 'sign off'
12 Designing course materials
What might you need? ; Harmonize with company standards ; Sources for course content ; Displaying text effectively ; Delegate name cards or badges ; Workbooks for trainer-led courses ; Delegate handouts ; Exercise briefing notes ; Feedback sheets ; Course peripherals
13 Using audio
Why use audio? ; Some examples ; Slightly different uses ; Equipment needs
14 Designing visual aids
Why use visual aids? ; What visual aids can we use? ; Basic design principles ;
Flipcharts ; Overhead transparencies ; Computer graphics ; Potential pitfalls ; Plan your visuals
15 Designing e-learning
Why e-learning? ; Managing the project ; The electronic learning system ; Using quizzes ; The course flow chart ; Building individual screens ; Creating the storyboards ; The trainer-led course ; The delegate workbook
16 Train the trainers
Write a Trainer's Guide ; Train the trainers ; Trainer-led courses for blended learning
17 Select and manage the venue
Draft the venue specification ; Manage the venue
18 Pilot the course
Plan the pilot ; Pilots for blended learning ; Deliver the pilot ; Evaluate the pilot ; Sponsor 'sign off'
19 Go live
Confirm ownership ; Identify resources and materials ; Market the programme ; Deliver the programme ; Follow up ; What could go wrong?
20 Review and relaunch
Review what's changed ; Sources of feedback ; Measuring wider business impact ; Time for decision ; The end of the journey
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