Learning and development is essential to organizational success. Training courses were traditionally used as the key method of teaching, but increasingly the focus is shifting to individuals and managers adopting a more flexible approach to learning. Organizations are being held responsible for maximizing the skills, knowledge and behaviours available to them, ensuring that employees are not solely learning new skills, but are using their existing skills to maximum effect.
Workplace Learning and Development guides managers and employees through the concept of workplace learning. It identifies the variety of flexible learning strategies and methods, explains how to select the right method for a specific situation, and illustrates how these methods can add value to overall performance. Real-life examples of workplace learning are included to allow readers to gain insight into how it works and more importantly, how they could use it to address their specific needs.
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Jackie Clifford is Training Manager for an independent training/HR consultancy.
Sara Thorpe is Head of Training and Development for a financial services organisation.
Introduction
CHAPTER 1 Setting the Scene: Learning and Development in Context
The move from training and development to learning and development
Vocabulary and terminology -- what do we mean?
CHAPTER 2 Analysing Development Needs
Identifying the impact of changes
Clarifying standards
Assessing the current position
CHAPTER 3 An Introduction to Adult Learning
Knowledge, skills and attitudes -- Bloom's taxonomy
Kolb's experiential learning cycle
Honey and Mumford's learning styles
Sensory learning preferences
Theory of competence
Motivating adults to learn
An introduction to organizational learning summary
CHAPTER 4 Learning and Development Methods
Action learning
Apprenticeships
Coaching
Delegation
Discussion boards and groups
Distance learning
Drama-based learning
E-learning
Executive coaching
Mentoring
Networking
On-the-job training
Outdoor education/learning
Professional membership
Professional supervision
Projects
Qualifications
Reflective practice
Secondments
Self-study
Shadowing
Temporary promotion
Trade exhibitions
Training courses
Organizational learning methods
CHAPTER 5 Selecting the Right Methods
Checklist for selecting development methods
CHAPTER 6 Development Plans: Theory into Practice
Development plans
CHAPTER 7 Assessing the Impact
Why assess the impact?
How can the impact be assessed?
Added value and unintended outcomes
CHAPTER 8 Putting Your Learning into Practice
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