Learning and development is essential to organizational success. Training courses were traditionally used as the key method of teaching, but increasingly the focus is shifting to individuals and managers adopting a more flexible approach to learning. Organizations are being held responsible for maximizing the skills, knowledge and behaviours available to them, ensuring that employees are not solely learning new skills, but are using their existing skills to maximum effect. Workplace Learning and Development guides managers and employees through the concept of workplace learning. It identifies the variety of flexible learning strategies and methods, explains how to select the right method for a specific situation, and illustrates how these methods can add value to overall performance. Real-life examples of workplace learning are included to allow readers to gain insight into how it works and more importantly, how they could use it to address their specific needs.
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Jackie Clifford is Training Manager for an independent training/HR consultancy.
Sara Thorpe is Head of Training and Development for a financial services organisation.
IntroductionCHAPTER 1 Setting the Scene: Learning and Development in Context The move from training and development to learning and development Vocabulary and terminology -- what do we mean? CHAPTER 2 Analysing Development Needs Identifying the impact of changes Clarifying standards Assessing the current position CHAPTER 3 An Introduction to Adult Learning Knowledge, skills and attitudes -- Bloom's taxonomy Kolb's experiential learning cycle Honey and Mumford's learning styles Sensory learning preferences Theory of competence Motivating adults to learn An introduction to organizational learning summary CHAPTER 4 Learning and Development Methods Action learning Apprenticeships Coaching Delegation Discussion boards and groups Distance learning Drama-based learning E-learning Executive coaching Mentoring Networking On-the-job training Outdoor education/learning Professional membership Professional supervision Projects Qualifications Reflective practice Secondments Self-study Shadowing Temporary promotion Trade exhibitions Training courses Organizational learning methods CHAPTER 5 Selecting the Right Methods Checklist for selecting development methods CHAPTER 6 Development Plans: Theory into Practice Development plans CHAPTER 7 Assessing the Impact Why assess the impact? How can the impact be assessed? Added value and unintended outcomes CHAPTER 8 Putting Your Learning into Practice
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