Improve Your Communication Skills (Creating Success, 118) - Softcover

Barker, Alan

Softcover

ISBN 10: 0749448229 ISBN 13: 9780749448226

Verlag: Kogan Page, 2006

Inhaltsangabe

Whether it's keeping the interest of a large audience or simply winning the argument in a key meeting, sounding the part is becoming an increasingly sought after skill. We all communicate in different ways but many of us find it a challenge to communicate on a professional level. Also, in a tougher jobs market, the ability to articulate effectively is a vital skill. Employers still complain that candidates lack essential skills, with the most important being communication.

This book shows how to get the success you want by getting your message across, every time. Without recourse to jargon, he shows how to achieve verbal, vocal and visual success - with style. Practical pointers, examples and standard templates are included for all forms of communication.

Über diesen Titel

Über die Autorin bzw. den Autor

Alan Barker is Managing Director of Kairos Training Limited, a specialist consultancy dedicated to developing creativity and communication skills. A prolific writer, he is the author of Improve your Communication Skills, How to be Better at Managing People, 30 Minutes to Brainstorm Great Ideas, 30 Minutes Before a Meeting and How to Manage Meetings (all published by Kogan Page).

Auszug. © Genehmigter Nachdruck. Alle Rechte vorbehalten.

1. The process of communication

What is communication?; The three levels of understanding; Conversation: the heart of communication

2. How conversations work

What is a conversation?; Why do conversations go wrong?; Putting conversations in context; Working out the relationship; Setting a structure; Managing behaviour

3. Seven ways to improve your conversations

1. Clarify your objective; 2. Structure your thinking; 3. Manage your time; 4. Find common ground; 5. Move beyond argument; 6. Summarise often; 7. Use visuals

4. The skills of enquiry

Paying attention; Treating the speaker as an equal; Cultivating ease; Encouraging; Asking quality questions; Rationing information

5. The skills of persuasion

Character, logic and passion; What's the big idea?; Arranging your ideas; Expressing your ideas; Remembering your ideas; Delivering effectively

6. Interviews: holding a formal conversation

When is an interview not an interview?; Preparing for the interview; Structuring the interview; Types of interview

7. Making a presentation

Putting yourself on show; Preparing for the presentation; Managing the material; Controlling the audience; Looking after yourself; Answering questions

8. Putting it in writing

Writing for results; Making reading easier; Writing step by step; Designing the document; Writing a first draft; Editing the draft; Writing for the web

Details zur Ausgabe

• Verlag: Kogan Page
• Erscheinungsdatum: 2006
• Sprache: Englisch
• ISBN 10: 0749448229
• ISBN 13: 9780749448226
• Einband: Tapa blanda
• Auflage: 2
• Anzahl der Seiten: 160
• Kontakt zum Hersteller: Nicht verfügbar
• Verantwortliche Person: Nicht verfügbar