Appreciative Inquiry (AI) is one of the most exciting and increasingly recognized concepts in facilitating organizational change. This book studies AI in depth, illustrating the method of asking particular questions and envisioning the future, encouraging staff to consider both the positive and negative systems in place and to recognize the need to implement change. It demonstrates how AI can be practically applied by combining the skills, perspectives and approaches you will learn from this book into a practical conversational approach to your organizational challenges. It also takes a look at other techniques used to create change through conversation.
Case studies from organizations that have already integrated conversational methods into their change management practice show you why the processes are valuable, why they are effective and how to promote, create and generate such conversations yourself. Written in jargon-free language, this is an excellent resource for you to discover the benefits that conversational techniques can have on your organization and its performance.
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Professor Jonathan Passmore is a business psychologist with five degrees and has an international reputation for his work in coaching, change and leadership. He has published over twenty books on the themes of leadership, personal development and change, including editing the Association for Coaching series of coaching titles. He consults and speaks at conferences across the world from the US to Europe and Asia.
Jonathan Passmore has written more than 100 peer review research papers and book chapters and has won several awards including the 2010 AC Global Coaching Award for his contribution to practice and research and the Association for Business Psychologists Chairmans Award in 2015. You can find out more about his writing, speaking and research at www.jonathanpassmore.com
Organisations as machines, workers as cogs and management as a control process; An alternative approach: organizations as living human systems; The development of conversational approaches to organizational change; Appreciative Inquiry: How do you do it?; The power of the question; The power of conversation; Extending practice: working with story in organizations; Developing your conversational practice; Becoming an appreciative conversational practitioner; How to introduce appreciative inquiry and related approaches to your organization
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