A Quick Start Guide to Social Media Marketing: High-Impact, Low-Cost Marketing That Works (New Tools for Business) - Softcover

Richardson, Neil; Gosnay, Ruth; Carroll, Angela

 
9780749457587: A Quick Start Guide to Social Media Marketing: High-Impact, Low-Cost Marketing That Works (New Tools for Business)

Inhaltsangabe

A Quick Start Guide to Social Media Marketing shows how using social networks as a key marketing tool can lead to improved customer satisfaction, better professional relationships and increased effectiveness. It covers: the benefits of social media marketing; how to apply advertising, PR and sales promotion; ethical behavior; how to add value for customers; how to use social networking sites to acquire, retain and satisfy customers; the implications for managing communications; the future of social network marketing.

For anybody who wants to learn about high-impact, low-cost social media marketing that works, this Quick Start Guide provides an understanding of how theories and tools work in actual business scenarios.

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Über die Autorinnen und Autoren

Neil Richardson has a wealth of private-sector experience in sales, marketing and customer service. He is a Senior Lecturer in Marketing at Leed Business School, actively involved in marketing education, research and consultancy and is co-author of Develop Your Marketing Skills (also published by Kogan Page).
Ruth M Gosnay has a vast experience of working for household names in various marketing roles. She has been a Senior Lecturer in Marketing for nine years. She is co-author of Develop Your Marketing Skills (also published by Kogan Page).
Angela Carroll is currently a Senior Teaching Fellow at Leeds University Business School where she specializes in teaching media with an emphasis on new media applications.


Neil Richardson has a wealth of private-sector experience in sales, marketing and customer service. He is a Senior Lecturer in Marketing at Leeds Business School and actively involved in marketing education, research and consultancy.
Ruth M Gosnay has a vast experience of working for household names in various marketing roles. She has been a Senior Lecturer in Marketing for nine years. Ruth and Neil also co-authored Develop. Your Marketing Skills published by Kogan Pagel.
Angela Carroll is currently a Senior Teaching Fellow at Leeds University Business School where she specializes in teaching media with an emphasis on new media applications.

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