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Effective People Management: Improve Performance Delegate More Effectively Handle Poor Performance and Manage Conflict (Business Success) - Softcover

Wellington, Pat

 
9780749462857: Effective People Management: Improve Performance Delegate More Effectively Handle Poor Performance and Manage Conflict (Business Success)

Inhaltsangabe

Effective People Management gives the reader a robust understanding of all the key activities involved in managing staff and maintaining high performance, including chapters on:

-leadership
-motivating and rewarding people
-team building
-delegating
-selection interviewing
-managing change and handling conflict

By looking at the various ways people obtain and use their power, it explores how to create a leadership presence in a positive way and gives the reader the opportunity to devise their own career development and strategy.

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Über die Autorin bzw. den Autor


Pat Wellington is a management consultant with expertise in leadership, change management, talent management, and customer service. She has been the keynote speaker at international conferences in Dubai, Singapore, Malaysia, and Indonesia. She is currently running customer service programs for the Institute of Management.

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