This new edition of The Definitive Personal Assistant and Secretarial Handbook is the ultimate guide for all management assistants, PAs, secretaries and executive assistants. Placing special emphasis on career development, it provides help and advice on the skills necessary to progress in your career. Along with a chapter to share with your boss for a more fruitful working relationship, it includes help with time management, networking, relationship management, communication and confidence. Now with a new chapter which provides important advice on social networking as an alternative communication tool, it also contains even more practical help with minute taking. With free downloadable online resources to aid the day-to-day running of your office, this comprehensive and accessible guide will help you keep your finger on the pulse and maintain your professional image.
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Sue France has over 30 years of experience in the professional administrative industry-as a secretary, excutive assistant, personal assistant and training manager. She is the UK National Chairman for European Management Assistants (EUMA). She presents at PA conferences throughout the world, and is also involved in training and coaching PAs and secretaries.
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