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Inhaltsangabe
Provides comprehensive coverage of Total Quality Management (TQM) for students. This book presents a simple model for TQM in a logical sequence, and is illustrated with real-life cases. It demonstrates how a TQM strategy can be applied to all business activities. An ELBS/LPBB edition is available.
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Críticas
Reseña del editor
Written by the acknowledged British guru of Total Quality Management, John Oakland, this book is based on material from his two best-selling TQM books tailored to meet the particular requirements of a student audience.
It provides a simple model for TQM and comprehensive coverage of the concepts students need to understand. The book is clearly written in a logical sequence and the text is supported with numerous real-life case studies. Professor Oakland demonstrates how a TQM strategy can be applied in all business activities to achieve overall top-quality performance.
Each section is followed by discussion questions and practical assignments.
Students following any Business or Management course will find this book a perfect practical introduction to the subject. As well as meeting the needs of those studying for professional quality assurance qualifications, this book would be ideal for students on a side variety of science and engineering courses where TQM is part of their study requirements.
Case studies include:
Carnaud Metalbox plc Foodcan UK, Esso Research Centre, Exxon Chemical, Pirelli Communications Cables, Prudential Assurance Co, Shorts Brothers, Thomas Cork SML.
Written by the British guru of TQM, John Oakland
Provides a simple model for TQM for students
Each section is followed by discussion questions and practical assignments
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Anbieter: Bahamut Media, Reading, Vereinigtes Königreich
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Paperback. Zustand: Very Good. This book is in very good condition and will be shipped within 24 hours of ordering. The cover may have some limited signs of wear but the pages are clean, intact and the spine remains undamaged. This book has clearly been well maintained and looked after thus far. Money back guarantee if you are not satisfied. See all our books here, order more than 1 book and get discounted shipping. Bestandsnummer des Verkäufers 6545-9780750621243
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Total Quality Management: Text with Cases (Contemporary business studies)
Verlag:
Taylor & Francis Ltd, United Kingdom, Oxford, 1995
ISBN 10: 0750621249
ISBN 13: 9780750621243
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Anbieter: WorldofBooks, Goring-By-Sea, WS, Vereinigtes Königreich
Verkäuferbewertung 5 von 5 Sternen
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