A how-to guide to understanding the management role as an internal consultant, helping managers in IT, finance, HR, internal audit, and training compete with external suppliers and consultants. Outlines the stages of the internal consulting process, and offers practical advice on developing a marketing strategy, defining the client problem, the review process, and report writing. Includes sample forms. Annotation c. by Book News, Inc., Portland, Or.
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Using a lively 'how to' approach, the authors take the manager step-by-step through the management of successful supplier-client relationships in internal projects and initiatives.
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