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Imolp Getting Tqm to Work: Manage Activities Diploma S/NVQ Level 5 (Institute of Management Open Learning Programme S.) - Softcover

Institute Of Management; Lewis, Gareth

 
9780750636643: Imolp Getting Tqm to Work: Manage Activities Diploma S/NVQ Level 5 (Institute of Management Open Learning Programme S.)
Softcover
ISBN 10: 0750636645 ISBN 13: 9780750636643
Verlag: Butterworth-Heinemann Ltd, 1997

Inhaltsangabe

Objectives - by the end of this workbook you should be able to:
· Understand the four key stages in implementing a successful TQM programme
· Apply the right process management tools
· Create the right culture for successful change management programmes
· Manage staff to ensure implementation of TQM, effectively communicating, empowering and motivating
· Set goals for an effective TQM programme and set up mechanisms for problem solving.

*Understanding, preparing and planning for TQM
*Communicating and setting goals and measuring performance
*Creating the right culture for motivation and empowerment
*Techniques for process management including part analysis, fishbone and flow-charts

Die Inhaltsangabe kann sich auf eine andere Ausgabe dieses Titels beziehen.

Verlag
Butterworth-Heinemann Ltd
Erscheinungsdatum
1997
Sprache
Englisch
ISBN 10 
0750636645
ISBN 13 
9780750636643
Einband
Taschenbuch
Anzahl der Seiten
96
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