Benchmarking for Best Practice: Continuous learning through sustainable innovation - Softcover

Zairi, Mohamed

 
9780750639484: Benchmarking for Best Practice: Continuous learning through sustainable innovation

Inhaltsangabe

Benchmarking for Best Practice uses up-to-the-minute case-studies of individual companies and industry-wide quality schemes to show how and why implementation has succeeded. For any practitioner wanting to establish best practice in a wide variety of business areas, this book makes essential reading. It is also an ideal textbook on the applications of TQM since it describes concepts, covers definitions and illustrates the applications with first-hand examples. Professor Mohamed Zairi is an international expert and leading figure in the field of benchmarking. His pioneering work in this area led to the implementation of sixty comprehensive benchmarking projects in companies worldwide. He has written several books on this subject including 'Practical Benchmarking' in 1992.

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Über die Autorin bzw. den Autor

Mohamed Zairi

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9780750624145: Benchmarking for Best Practice: The Art of Applying Effective Quality Management

Vorgestellte Ausgabe

ISBN 10:  0750624140 ISBN 13:  9780750624145
Verlag: Butterworth-Heinemann Ltd, 1996
Hardcover