Business Process Management: Practical Guidelines to Successful Implementations. Forew. by Tom Davenport - Softcover

Jeston, John; Nelis, Johan

Softcover

ISBN 10: 0750686561 ISBN 13: 9780750686563

Verlag: Taylor & Francis, 2008

Inhaltsangabe

Business Process Management: Practical Guidelines to Successful Implementations provides organizational leadership with an understanding of Business Process Management and its benefits to an organization.
This is an easy-to-use, easy-to-read guide that provides a practical framework, complete with a set of tools and techniques, to successfully implement Business Process Management projects. In addition, it features vital organizational perspectives that not only provide an overall view of BPM and the move towards a process-centric organization, but also reveal how to embed BPM within an organization to ensure a continuous business process improvement culture.
A proven step-by-step framework for the Business Process Management practitioner
Features practical tools, explanations, guidance and over 50 case studies to illustrate best practice
New edition includes checklists of all phases & steps, summaries of tools per phase, and an overview of business process trends

Über diesen Titel

Über die Autorin bzw. den Autor

John Jeston has extensive experience in the business and IT industries, where for over 30 years he has covered project management, Business Process Management (BPM), business process re-engineering, systems development, outsourcing, and general management. In addition to his roles as a consultant, he has held the positions of Financial Controller, Divisional Manager, Director of a software company, HR Director and Chief Information Officer. John is an internationally recognised expert in BPM strategy and implementation. He currently manages his own internationally based consultancy, Management by Process Pty Ltd, specialising in training and selected process service offerings. Johan Nelis has international experience as a hands-on Business Process Management Consultant. He established and managed a BPM practice of 30 consultants in the Netherlands. He established the Dutch BPM Forum. He is Lead Consultant at a BPM consultancy, where he provides strategic advice on business process services and supervises a team of BPM consultants.

Details zur Ausgabe

• Verlag: Taylor & Francis
• Erscheinungsdatum: 2008
• Sprache: Englisch
• ISBN 10: 0750686561
• ISBN 13: 9780750686563
• Einband: Taschenbuch
• Auflage: 2
• Anzahl der Seiten: 469
• Kontakt zum Hersteller: Nicht verfügbar
• Verantwortliche Person: Buchpark GmbH; gpsr@buchpark.de; ; Krügerweg 1; Trebbin; Brandenburg; 14959; Deutschland