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Communicating With Customers (Orion Business Toolkit) - Softcover

Forsyth, Patrick B.

 
9780752821023: Communicating With Customers (Orion Business Toolkit)
Softcover
ISBN 10: 0752821024 ISBN 13: 9780752821023
Verlag: Orion Business (an Imprint of The Orion Publishing Group Ltd ), 1999

Inhaltsangabe

Here is essential guidance for those involved in marketing, sales, and customer service, showing how to communicate effectively with clients in an increasingly demanding and competitive world. Expert Patrick Forsyth covers every angle of customer communication, including building relationships, creating rapport, and handling complaints. Throughout, he emphasizes the necessity of good communication and the importance of personal contact in enhancing your clients' image and perception of your organization.

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Verlag
Orion Business (an Imprint of The Orion Publishing Group Ltd )
Erscheinungsdatum
1999
Sprache
Englisch
ISBN 10 
0752821024
ISBN 13 
9780752821023
Einband
Taschenbuch
Anzahl der Seiten
160
Kontakt zum Hersteller
Nicht verfügbar
Verantwortliche Person
Nicht verfügbar