A Guide to Computer User Support

Beisse, Fred

 
9780760070017: A Guide to Computer User Support
ISBN 10: 0760070016 ISBN 13: 9780760070017
Verlag: Course Technology Inc, 1998

Inhaltsangabe

This guide provides an overview of the knowledge, skills, and abilities necessary for employment in the user support industry. Developed with the input of industry advisors, the text emphasizes problem-solving and communications skills in addition to technical knowledge. Using creative hands-on exercises and case projects, students apply their knowledge and develop their ideas and skills, both individually and in teams, to help prepare them for the team-oriented work environment of the 1990s.

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Reseña del editor

This guide provides an overview of the knowledge, skills, and abilities necessary for employment in the user support industry. Developed with the input of industry advisors, the text emphasizes problem-solving and communications skills in addition to technical knowledge. Using creative hands-on exercises and case projects, students apply their knowledge and develop their ideas and skills, both individually and in teams, to help prepare them for the team-oriented work environment of the 1990s.

„Über diesen Titel“ kann sich auf eine andere Ausgabe dieses Titels beziehen.

Verlag
Course Technology Inc
Erscheinungsdatum
1998
Sprache
Englisch
ISBN 10 
0760070016
ISBN 13 
9780760070017
Einband
Varios suministros
Anzahl der Seiten
320
Kontakt zum Hersteller
Nicht verfügbar
Verantwortliche Person
Nicht verfügbar