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Inhaltsangabe
This guide provides an overview of the knowledge, skills, and abilities necessary for employment in the user support industry. Developed with the input of industry advisors, the text emphasizes problem-solving and communications skills in addition to technical knowledge. Using creative hands-on exercises and case projects, students apply their knowledge and develop their ideas and skills, both individually and in teams, to help prepare them for the team-oriented work environment of the 1990s.
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This guide provides an overview of the knowledge, skills, and abilities necessary for employment in the user support industry. Developed with the input of industry advisors, the text emphasizes problem-solving and communications skills in addition to technical knowledge. Using creative hands-on exercises and case projects, students apply their knowledge and develop their ideas and skills, both individually and in teams, to help prepare them for the team-oriented work environment of the 1990s.
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Guide to Computer User Support
Verlag:
Course Technology, Boston, MA, 1998
ISBN 10: 0760070016
ISBN 13: 9780760070017
Gebraucht
Softcover
Anbieter: a2zbooks, Burgin, KY, USA
Verkäuferbewertung 5 von 5 Sternen
Softcover. Zustand: As New. All pages clean. Never used. Quantity Available: 1. ISBN: 0760070016. ISBN/EAN: 9780760070017. Pictures of this item not already displayed here available upon request. Inventory No: 1560721517. Bestandsnummer des Verkäufers 1560721517
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