The emergence of the resource-based view of the firm has meant that, increasingly, issues in human resource management occupy a central place in the agenda of management and strategy. This textbook brings together outstanding contributions from some of the leading thinkers in contemporary management to consider a range of debates around: the morality and ethics of management; the consumer culture; the influence of the service ethic and Total Quality Management; flexible working, new organizational forms and networks; and knowledge creation and the impact of technology.
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Chris started his working life as an apprentice at Longbridge car plant in the heady days of industrial strife at British Leyland. Following this, he worked for a Christian charity, for British Telecom as an occupational psychologist, before heading up management development for Rank Xerox (UK) in the late 80s. Since then he has taught HRM at Masters level at the Open University, Birkbeck College (University of London) and now at Birmingham University. As a longstanding associate of ASK (Europe), he advises on and runs leadership development programmes for organisations of various sizes in diverse sectors. He has a doctorate in Industrial Management and is a Chartered Occupational Psychologist.
Graeme Salaman is Professor of Organization Studies at the Open University Business School
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