Written by physicians skilled at coaching colleagues in physician-patient communication, this pocket guide presents practical strategies for handling difficult patient interviews. Chapters discuss a variety of common scenarios, such as giving bad news, the angry patient, noncompliance, somatisation, HMO issues, the patient who brings in internet literature, and communication via e-mail and telephone. Each chapter describes effective communication techniques for each phase of the interaction and identifies pitfalls to avoid. In addition there are boxed lists of key points, samples of real life physician/patient dialogue, and also illustrations showing body language and other nonverbal communications. Lecturers - Click here to order a FREE Review Copy of this title !
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Zustand: Muy bueno. : Esta guía de bolsillo ofrece estrategias prácticas para abordar entrevistas difíciles con pacientes. Cubre escenarios comunes como dar malas noticias, tratar con pacientes enojados o incumplidores, somatización, problemas con HMO, pacientes que traen información de Internet y comunicación por correo electrónico o teléfono. Cada capítulo describe técnicas de comunicación efectivas para cada fase de la interacción e identifica errores a evitar, incluyendo listas de puntos clave, ejemplos de diálogos médico-paciente y ilustraciones de comunicación no verbal. EAN: 9780781720441 Tipo: Libros Categoría: Salud y Bienestar|Tecnología|Educación Título: Field Guide to the Difficult Patient Interview Autor: Frederic W. Platt| Geoffrey H. Gordon Editorial: Lippincott Williams and Wilkins Idioma: en Páginas: 201 Formato: tapa blanda. Bestandsnummer des Verkäufers Happ-2024-09-05-22ec63d9
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