Field Guide to the Difficult Patient Interview - Softcover

Platt, Frederic W.; Gordon, Geoffrey H.

 
9780781720441: Field Guide to the Difficult Patient Interview

Inhaltsangabe

Written by physicians skilled at coaching colleagues in physician-patient communication, this pocket guide presents practical strategies for handling difficult patient interviews. Chapters discuss a variety of common scenarios, such as giving bad news, the angry patient, noncompliance, somatisation, HMO issues, the patient who brings in internet literature, and communication via e-mail and telephone. Each chapter describes effective communication techniques for each phase of the interaction and identifies pitfalls to avoid. In addition there are boxed lists of key points, samples of real life physician/patient dialogue, and also illustrations showing body language and other nonverbal communications. Lecturers - Click here to order a FREE Review Copy of this title !

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Reseña del editor

Written by physicians skilled at coaching colleagues in physician-patient communication, this pocket guide presents practical strategies for handling difficult patient interviews. Chapters discuss a variety of common scenarios, such as giving bad news, the angry patient, noncompliance, somatisation, HMO issues, the patient who brings in internet literature, and communication via e-mail and telephone. Each chapter describes effective communication techniques for each phase of the interaction and identifies pitfalls to avoid. In addition there are boxed lists of key points, samples of real life physician/patient dialogue, and also illustrations showing body language and other nonverbal communications. Lecturers - Click here to order a FREE Review Copy of this title !

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Weitere beliebte Ausgaben desselben Titels

9780781747745: Field Guide to the Difficult Patient Interview (Field Guide Series)

Vorgestellte Ausgabe

ISBN 10:  0781747740 ISBN 13:  9780781747745
Verlag: Lippincott Williams and Wilkins, 2004
Softcover