25 Management Lessons From the Customer's Side of the Counter - Softcover

Donnell, James H.

Softcover

ISBN 10: 0786310049 ISBN 13: 9780786310043

Verlag: McGraw-Hill Professional, 1996

Inhaltsangabe

Book by Donnell James H

Über diesen Titel

Reseña del editor:

Providing guidelines to keep customers happy, this text shows the key areas where companies must improve performance before they can improve their level of customer satisfaction. It covers what customers know about satisfying customers and what customers know about managing people and leadership.

Biografía del autor:

McGraw-Hill authors represent the leading experts in their fields and are dedicated to improving the lives, careers, and interests of readers worldwide

Über diese Auflage

• Verlag: McGraw-Hill Professional
• Erscheinungsdatum: 1996
• ISBN 10: 0786310049
• ISBN 13: 9780786310043
• Einband: Tapa blanda
• Anzahl der Seiten: 200