The Mediation Process: Practical Strategies for Resolving Conflicts (Jossey-Bass Conflict Resolution Series) - Hardcover

Moore, Christopher W.

Hardcover

ISBN 10: 0787902489 ISBN 13: 9780787902483

Verlag: Jossey-Bass Inc.,U.S., 1996

Inhaltsangabe

Book by Moore Christopher W

Über diesen Titel

Críticas:

"The best book ever written about mediation....A sophisticated, thorough treatment of the subject, it is written clearly and contains a trove of useful examples. A must for anyone seriously interested in the subject of dispute resolution." (Margaret L. Shaw, principal, Wittenberg, Mackenzie & Shaw, and member of the board, National Institute for Dispute Resolution) "Destined to become the standard work for practitioners and students of the mediation process."

Reseña del editor:

This newly revised and updated comprehensive guide to the principles and practices of mediation offers concrete strategies for every stage of the mediation process. Mediation expert Christopher W. Moore presents a detailed, step-by-step account of how to use mediation to resolve conflicts of all kinds including family, divorce, labor-management, home-school, and landlord-tenant. He uses real-life examples to illustrate how to resolve even the most difficult disputes, showing what to do when strong emotions are involved, communication is poor, hidden agendas sidetrack negotiations, and deadlocks occur. The new edition has been expanded to cover contemporary issues in mediation practice, including the training, qualification, and certification of mediators, as well as such important new areas of application as community disputes, cross-cultural, international, and commercial mediation.

Über diese Auflage

• Verlag: Jossey-Bass Inc.,U.S.
• Erscheinungsdatum: 1996
• ISBN 10: 0787902489
• ISBN 13: 9780787902483
• Einband: Tapa dura
• Anzahl der Seiten: 430