When Talk Works: Profiles of Mediators (Business/Management) - Softcover

Kolb, Deborah M.

Softcover

ISBN 10: 0787910902 ISBN 13: 9780787910907

Verlag: JB, 1997

Inhaltsangabe

An intimate look at how twelve mediators achieve extraordinary results.

At last, Deborah Kolb's collection of interview-based profiles of mediators at work is available in paperback. Written in the style of the New Yorker, the book consists of twelve personal and compelling stories of successful mediators for all areas of our society. Kolb reveals who they are and what techniques they use to achieve results.

"The best examination of what mediators actually do. Anyone who wants to settle a dispute will learn from these profiles."
―Roger Fisher, coauthor, Getting to Yes

Über diesen Titel

Über die Autorin bzw. den Autor

DEBORAH M. KOLB is executive director of the Program on Negotiation at Harvard Law School and professor of management at the Simmons College Graduate School of Management.

Von der hinteren Coverseite

Climb into the heads of some of the most respected mediators in the business. Jimmy Carter, Linda Colburn, Lawrence Susskind and other luminaries take you behind the scenes and share their insights, techniques, and experiences in twelve personal, interview-based profiles. Their compelling stories illustrate the many ways to "make talk work," making this a uniquely pragmatic, inspiring resource for both working practitioners and aspirants to the field.

Aus dem Klappentext

Twelve personal, interview-based profiles in the style of The New Yorker present an inside view of mediators at work: who they are and what techniques they use to achieve successful results in all areas of our society where conflicts arise--from business, law, and public policy to public education, the environment, and labor relations. Compelling stories illustrate the many ways to "make talk work," offering insights to mediators currently working in the field, those seeking to enter the profession, and others who find that mediation skills are critical to success in their careers.

Details zur Ausgabe

• Verlag: JB
• Erscheinungsdatum: 1997
• Sprache: Englisch
• ISBN 10: 0787910902
• ISBN 13: 9780787910907
• Einband: Taschenbuch
• Auflage: 1
• Anzahl der Seiten: 536
• Kontakt zum Hersteller: Wiley-VCH GmbH; product_safety@wiley.com; ; Boschstrasse 12; Weinheim; 69469; Deutschland