Continuous Improvement Tools: A Practical Guide to Acheive Quality Results (Quality Improvement Series) - Softcover

Chang, Richard Y.

 
9780787950804: Continuous Improvement Tools: A Practical Guide to Acheive Quality Results (Quality Improvement Series)
Softcover
ISBN 10: 0787950807 ISBN 13: 9780787950804
Verlag: Pfeiffer Wiley, 1993

Inhaltsangabe

These two volumes offer a commonsense approach to creating and sustaining quality-improvemnt efforts. Your process improvement problem-solving teams and self-managed work teams will function better with the tools and techniques presented in this book.

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Über die Autorin bzw. den Autor

RICHARD Y. CHANG is president and CEO of Richard Chang Associates, Inc., a consulting and publishing firm whose clients include Toshiba, Marriot, Citibank, Fidelity Investments, Nabisco, and McDonald's. He currently serves as chair of the board for the American Society for Training and Development. He lives near Irvine, California. MATTHEW E. NIEDZWIECKI, manager of Quality Management at Children's Hospital Los Angeles, is an experienced training and organization development practitioner. His extensive background and areas of expertise include total quality management, training design, process analysis, and data interpretation.

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Verlag
Pfeiffer Wiley
Erscheinungsdatum
1993
Sprache
Englisch
ISBN 10 
0787950807
ISBN 13 
9780787950804
Einband
Taschenbuch
Anzahl der Seiten
98
Kontakt zum Hersteller
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Verantwortliche Person
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