The Secrets of Facilitation: The S.M.A.R.T. Guide to Getting Results with Groups (Jossey Bass Business & Management Series) - Hardcover

Wilkinson, Michael

Hardcover

ISBN 10: 0787975788 ISBN 13: 9780787975784

Verlag: Jossey-Bass Inc.,U.S., 2004

Über diesen Titel

Reseña del editor:

"The Secrets of Facilitation" delivers a clear vision of facilitation excellence and reveals the specific techniques effective facilitators use to produce consistent, repeatable results with groups. Author Michael Wilkinson has trained thousands of managers, mediators, analysts, and consultants around the world to apply the power of SMART (Structured Meeting And Relating Techniques) facilitation to achieve amazing results with teams and task forces. He shows how anyone can use these proven group techniques in conflict resolution, consulting, managing, presenting, teaching, planning, selling, and other professional as well as personal situations.

Contraportada:

Learn the Secrets of S.M.A.R.T. Facilitation

"One of the single most powerful processes is the ability to successfully lead a group to an impactful, actionable outcome. In The Secrets of Facilitation, beginning and experienced facilitators alike, will find tools to take their results to the next level."
—Jim Canfield, chief learning officer, TEC International

"This book shares 'The Secrets' that have been the basis of my facilitation practice for over a decade."
—Kerri McBride, past chair, International Association of Facilitators

"In my career, I've seen many, many facilitators. Michael Wilkinson is the best. 'The Secrets' explain why."
—Len Roberts, CEO, RadioShack

"We have trained over 100 leaders and business analysts in 'The Secrets.' Great facilitation works."
—Peter Scott, executive general manager, MLC—National Australia Bank

"At last there is a practical, hands-on guide for anyone who works with groups or teams. This book delivers!"
—Ann Herrmann-Nehdi, CEO, Herrmann International, Hermann Brain Dominance Indicator

"Michael Wilkinson is hands down the most talented and effective facilitator with whom I have ever worked or seen. He combines his proven facilitation techniques and approaches with a keen strategic and business sense to consistently produce performance-based results."
—Brian A. Gallagher, president and CEO, United Way of America

"As the superintendent of a school district in the middle of an intensive organizational reform, I know the importance of facilitative leadership. Anyone who is considering organizational change will welcome this precise, concise, and lucid guide."
—Beverly Hall, superintendent, Atlanta Public Schools

Über diese Auflage

• Verlag: Jossey-Bass Inc.,U.S.
• Erscheinungsdatum: 2004
• ISBN 10: 0787975788
• ISBN 13: 9780787975784
• Einband: Tapa dura
• Anzahl der Seiten: 320