This full report on the Government Performance and Federal Performance Projects conducted by Syracuse and George Washington universities (1996-2002) focuses on a holistic "performance equation" for federal, state, and local governments. A management questionnaire and interviews identified components that comprise managerial capacity and when management matters most. Appendices list project staff (former Oregon Senator, Mark Hatfield, chaired the advisory board), the project assessment criteria, and the entities assessed. Annotation (c) Book News, Inc., Portland, OR (booknews.com)
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Patricia W. Ingraham is Founding Dean at the College of Community and Public Affairs, Binghamton University. She is the author of The Foundation of Merit: Public Service in American Democracy and coauthor of Government Performance: Why Management Matters, both published by Johns Hopkins.
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