Gathering research from numerous disciplines, the authors have examined the many elements that affect competent interpersonal communication in order to develop their own practical model. This definitive work includes over 700 references (the broadest bibliography ever published on the subject) and should serve as an effective stimulus to further research.
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Gathering research from numerous disciplines, the authors have examined the many elements that affect competent interpersonal communication in order to develop their own practical model. This definitive work includes over 700 references (the broadest bibliography ever published on the subject) and should serve as an effective stimulus to further research.
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