Total Quality Management in Human Service Organizations (Sage Human Services Guide, Band 67) - Hardcover

Martin, Lawrence L.

Hardcover

ISBN 10: 0803949499 ISBN 13: 9780803949492

Verlag: SAGE Publications Inc, 1994

Inhaltsangabe

Total Quality Management (TQM) is shaping the management of the 1990s. This book is the first to present TQM concepts with social service administrators in mind. With examples drawn from public administration, gerontology, public health and non-profit-making organizations, the book provides sound background information on TQM for practitioners.

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Über die Autorin bzw. den Autor

Lawrence L. Martin is Professor of Public Affairs, Social Work and Public Administration at the University of Central Florida in Orlando. He was previously on the faculty of the Columbia University School of Social Work in New York City where he directed the program in social work administration. He is the author of 20 books and major monographs and over 100 articles and book chapters.

Details zur Ausgabe

• Verlag: SAGE Publications Inc
• Erscheinungsdatum: 1994
• Sprache: Englisch
• ISBN 10: 0803949499
• ISBN 13: 9780803949492
• Einband: Gebundene Ausgabe
• Anzahl der Seiten: 112
• Kontakt zum Hersteller: Nicht verfügbar
• Verantwortliche Person: Nicht verfügbar