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Inhaltsangabe
Book by Martin Lawrence L Kettner Peter M
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Reseña del editor
Social service providers are under increasing pressure to demonstrate that their programmes work. Faced with this demand for greater accountability, providers are turning to performance measurement as a way of illustrating programme efficiency, quality and effectiveness.
The authors of this comprehensive volume discuss why and how performance measures have become an integral part of managing programmes in the social services. They explain the various types of performance measures - including numeric counts, standardized measures and client satisfaction - and assess their advantages and disadvantages. A case study and exercises are a special feature of the book.
Biografía del autor
Lawrence L. Martin is Professor of Public Affairs, Social Work and Public Administration at the University of Central Florida in Orlando. He was previously on the faculty of the Columbia University School of Social Work in New York City where he directed the program in social work administration. He is the author of 20 books and major monographs and over 100 articles and book chapters.
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- VerlagSAGE Publications, Inc
- Erscheinungsdatum1996
- ISBN 10 0803971354
- ISBN 13 9780803971356
- EinbandTapa blanda
- SpracheEnglisch
- Auflage1
- Anzahl der Seiten152
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Measuring the Performance of Human Service Programs
Verlag:
SAGE Publications, Incorporated, 1996
ISBN 10: 0803971354
ISBN 13: 9780803971356
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Measuring the Performance of Human Service Programs (SAGE Human Services Guides)
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Paperback. Zustand: Very Good. No marks noted in text, pbAND AS ALWAYS SHIPPED IN 24 HOURS; and emailed to you a USPS tracking number on all orders; all books are sanitized and cleaned for your protection before mailing. PLEASE NOTE OVER SEAS BUYERS if the book extra large or heavy there will be additional postage due to the new US Postage rates. Bestandsnummer des Verkäufers 181112011
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Measuring the Performance of Human Service Programs (SAGE Human Services Guides)
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Sage Publications, Inc., 1996
ISBN 10: 0803971354
ISBN 13: 9780803971356
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Measuring the Performance of Human Service Programs (Sage Human Services Guides) (Volume 71)
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Sage Publications, Inc., 1996
ISBN 10: 0803971354
ISBN 13: 9780803971356
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Zustand: Fair. Volume 71. This is an ex-library book and may have the usual library/used-book markings inside.This book has soft covers. In fair condition, suitable as a study copy. Please note the Image in this listing is a stock photo and may not match the covers of the actual item,300grams, ISBN:9780803971356. Bestandsnummer des Verkäufers 7088975
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Measuring the Performance of Human Service Programs (SAGE Human Services Guides)
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Measuring the Performance of Human Service Programs (SHSG-Sage Human Services Guide, 71)
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Trade Paperback. Zustand: Like New. 138 pp. DESCRIPTION:Social service providers are under increasing pressure to demonstrate that their programmes work. Faced with this demand for greater accountability, providers are turning to performance measurement as a way of illustrating programme efficiency, quality and effectiveness.The authors of this comprehensive volume discuss why and how performance measures have become an integral part of managing programmes in the social services. They explain the various types of performance measures - including numeric counts, standardized measures and client satisfaction - and assess their advantages and disadvantages. A case study and exercises are a special feature of the book. Flawless copy. (SAGE Human Services Guides) (Volume 71). Bestandsnummer des Verkäufers 1iBg0015
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